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Conflict Management:
Staying Calm and Problem Solving to Win-Win

 

Workshop Description

Conflict between individuals and groups does not have to be destructive. In fact, conflict can actually be healthy. It can give birth to new ideas and create stronger relationships between individuals and groups. The key is identifying and understanding other peopleís working styles, along with our own, and knowing how to resolve conflicts so both parties feel like winners. Win-Win! Thatís what this workshop is all about. We address situations and arguments that annoy us, cause us stress and drain our productivity. We learn how to reduce the emotionality and awkwardness that accompanies conflict. We learn how to address others clearly and calmly to turn dissonance into harmony.

 

Workshop Objectives

  • Assess conflict resolution styles

  • Identify misunderstandings in conflict situations

  • Learn how to view others objectively

  • Become adept at cooperative forms of negotiating

  • Use strategies to deal with difficult emotions that may arise during conflict

  • Learn to be clear about what it is you need from others

  • Identify whether you have earned the right to confront others on their behavior

  • Learn how to address others in a calm way


Prerequisite:  None

 

Number of Days:  Two

Please contact Glenn Siebert at 440-572-5558 or Sales@PerspectiveView.com for a detailed outline of this workshop.

 

 

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