Leverage the full power of your people     

Home Contact FAQ More Info

Conflict Management:
Staying Calm and Problem Solving to Win-Win


Workshop Description

Conflict between individuals and groups does not have to be destructive. In fact, conflict can actually be healthy. It can give birth to new ideas and create stronger relationships between individuals and groups. The key is identifying and understanding other peopleís working styles, along with our own, and knowing how to resolve conflicts so both parties feel like winners. Win-Win! Thatís what this workshop is all about. We address situations and arguments that annoy us, cause us stress and drain our productivity. We learn how to reduce the emotionality and awkwardness that accompanies conflict. We learn how to address others clearly and calmly to turn dissonance into harmony.


Workshop Objectives

  • Assess conflict resolution styles

  • Identify misunderstandings in conflict situations

  • Learn how to view others objectively

  • Become adept at cooperative forms of negotiating

  • Use strategies to deal with difficult emotions that may arise during conflict

  • Learn to be clear about what it is you need from others

  • Identify whether you have earned the right to confront others on their behavior

  • Learn how to address others in a calm way

Prerequisite:  None


Number of Days:  Two

Please contact Glenn Siebert at 440-572-5558 or Sales@PerspectiveView.com for a detailed outline of this workshop.



(Back to Top)

Our Company • Workshops • Special Services • Public Workshops • Request Information




Our Company
Our Facilitators
Special Services
Public Workshops

Broken Commitments
C2: Leadership Skills
C4: Performance Skills
Conflict Management
Delegating for Business
Facilitation Skills - LEAN
The Grace of Communication
Leadership Skills
Meeting Mgmt & Facilitation
Presentation Skills
Sales Management Skills
Selling & Buying Styles
Skills for Sales Professionals
Survival Skills for Trainers
Working Styles

Web site revised on September 23, 2013
PerspectiveView Learning Dynamics © 1998-2013
All Rights Reserved